Shipping policy
Shipping & Delivery Policy
Last updated: October 14, 2026
At COURTLUNE, we're committed to bringing you beautiful tennis accessories with a convenient online shopping experience.
Where We Ship
We currently offer shipping to eligible addresses within the United States.
Shipping availability is determined at checkout. Certain destinations, including Alaska, Hawaii, US territories, PO boxes, and military addresses, may not be supported for every product.
Shipping Costs
We currently offer free standard shipping on eligible US orders.
Any applicable shipping charges will be displayed at checkout before payment.
Order Processing
Our products are fulfilled through third-party suppliers and fulfillment partners. Orders may require additional time for processing, packing, and dispatch.
Processing times vary depending on the product, supplier availability, order volume, and fulfillment conditions.
Delivery Times
Delivery times are estimates, not guarantees.
Some items ship internationally, including from fulfillment partners in China.
Actual delivery times depend on the product, shipping method, destination, customs processing, carrier performance, and other conditions beyond our direct control.
Orders containing multiple items may arrive in separate packages and on different dates.
Please allow for processing time in addition to shipping transit time. Any estimated delivery dates we provide are subject to change.
Tracking Your Order
When tracking information becomes available, it will generally be provided through your shipping confirmation email.
Tracking updates may take additional time to appear after dispatch.
Shipping Delays
Occasional delays can occur because of carrier disruptions, customs inspections, holidays, severe weather, or supplier processing.
If we cannot ship your order within the legally applicable shipment period, we will contact you regarding the delay and offer the cancellation or refund options required by law.
Incorrect Shipping Addresses
Please check your shipping address carefully before completing checkout.
If you discover an error, contact us through our Contact page immediately. We cannot guarantee that shipping details can be changed after processing begins.
Lost, Damaged, or Missing Shipments
If your order arrives damaged or does not arrive, please contact us with your order number so we can investigate.
We will provide appropriate remedies where required by applicable law.
Contact Us
For shipping questions or order updates, reach us through our Contact page.